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Library Technology Services George A. Smathers Libraries

Library Technology Services

The Library Technology Services (LTS) Department is a service oriented group that maintains, researches, develops, optimizes and supports information systems and technology for the George A. Smathers Libraries at the University of Florida. The department is a service hub providing an array of services and support, including technical expertise for evaluating external service providers, application development, project management, risk management, and administration supporting collaboration to optimally deliver on program and project needs.

LTS practices compassionate computing, which means we operate with compassion for our users, our systems, and ourselves. To support this, we use product management (and project management) methods and strategies, utilize compassionate communication practices, and work to ensure maintainable systems and practices, for working at a sustainable pace.

Library Staff Technology Guides

Technology Support Guides

For more resources and information on a variety of library staff-related technologies. Including information on Zoom, MS Teams, and new staff technology resources.

University of Florida – Information Technology

UF IT HelpDesk

Get help on GatorLink account, password issues and VPN related issues. Also, use the HelpDesk to report issues with public/student computers in the libraries.